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Privacy Policy

Privacy Policy

As a software services provider to clients worldwide, many of whom are European businesses, Codexer ("we", "us", or "our") understands the importance of privacy, especially regarding the processing of personal data as required by the European Union’s General Data Protection Regulation (GDPR).

This policy outlines how we collect, use, store, share, and secure personal information provided to us by persons visiting our website (www.codexer.co.uk) or using our services ("you" or "your") in compliance with the GDPR. It further details how necessary information is shared with you and the steps that will be taken in instances where you request rectifications or removal of your personal data.

If you are located within the European Union or European Economic Area, we will be the controller of your personal data processed in connection with our services.

Collection and Use of Personal Information

We collect minimal personal information necessary to provide you with our services. We collect the following personal information when you register on our website to gain access to documentation, attend an event, or in other instances that require registration:

  • Name
  • Email address
  • Company name

We use this contact information from the registration form to send you information about our company. You may, however, visit our site anonymously.

We also collect standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times, mouse interactions, and referring website addresses. We do not link IP addresses to anything personally identifiable, meaning that user sessions are tracked anonymously. Additionally, we track and analyze user actions on our website, such as navigation, number of visits, downloads, and search items, to better understand visitor behavior.

The information we collect may be used to improve our website, send periodic emails, roll out contests, surveys, or other site features. You can opt out of receiving any of these communications at any time.

Storing Personal Information

Your personal information will be stored and kept for as long as it is required for the purpose it was collected. This may result in information being retained until a request to unsubscribe is received or you withdraw your consent to us holding your personal data.

Sharing Personal Information

Codexer is the sole owner of information collected on www.codexer.co.uk. Your information will not be sold, traded, or transferred to third parties, except for our CRM solution provider where your data is stored. Access to this information is restricted to authorized Codexer employees. However, we may release your information when we believe it is appropriate to comply with the law, enforce our privacy policy, or protect ours or others’ rights, property, or safety. We may engage with third-party service providers within the EU to drive lead generation initiatives, using our CRM to collaborate on these activities.

Security

We take reasonable measures to protect all personal information with confidentiality. We have implemented security measures to protect your information against loss, misuse, or alteration. All actions taken to comply with GDPR are carried out in accordance with the processes of the ISO 27001 Information Security Management standard and ISO 27701 Privacy Information Management System.

Although we have implemented numerous security controls to protect your personal information, it is impossible to guarantee 100% security.

Rights to Personal Data

We acknowledge your right to access or rectify your personal data. You also have the right to withdraw your consent to our processing of your personal data. You may object to the use of your personal data by specifying aspects such as storage, transfer, or erasure. You can request access to, rectification of, or deletion of your data from our databases at any time by emailing info@codexer.co.uk. Your data will be subject to automatic deletion once the data retention period for the initial purpose has expired.

Changes to the Policy

We reserve the right to amend this privacy policy at any time. We will not send individual email notifications of updates. Any amendments will be posted on this page. You are therefore encouraged to visit this page periodically.

Contact Information

For more information about our privacy policy or to escalate any complaints, please contact our data protection officer at info@codexer.co.uk. You also have the right to lodge a complaint with a relevant supervisory authority if you identify that your personal information shared with us is misused.